1
2

 
     
       
  How long do tours last?
They are four hours long, unless otherwise noted or pre-arranged. One-on-one shopping tours are four hours long. Should we run over, and the client wishes to continue, an additional fee of $100/hour may be paid in cash. If a group tour is shopping for clothes and they want to continue, whoever wants to leave and go back to the hotel is permitted to do so and those who want to stay on can pay the fee and keep going.

What should we wear or bring for a tour?
First and foremost: it cannot be emphasized enough how important it is to be comfortable on your feet! We STRONGLY advise AGAINST wearing heels, ladies! New York city blocks are long and after one block in 4-inch stilettos, your face is going to look like a torture victim in a vice. How are you going to shop lucidly if you are agonizing over your feet? We know you want to swan around in your new Jimmy Choo's but we suggest you save them for cocktail hour, when you're comfortably seated. To shop, wear something stylish but very comfortable. In the winter, we suggest you wear a coat that you feel comfortable taking off and on or checking at the coat check. In spring, wear a light town coat.

How will we get around the city?
That depends on the client. We strongly recommend hiring a town car for individuals and small groups. For large groups, we can hire a luxury tour van; having these cuts down on wasted time on the subway, although, the subway is always available if your prefer. However, laden down with a lot of shopping bags, it is very inconvenient. Booking a car or van is an available option when you book and pay for your tour date.

How do I know which tour is for me?
What are your needs? What are your interests? What are your passions? We have very diverse tours, from food to clothes to music. A lot of people book one and then come back for a different one with a friend. Our tours do change over time as shops come and go. The tour of this year will probably be different next year.

Can I give a tour as a gift?
Absolutely! Many a happy and delighted wife has been given a shopping tour as a birthday, anniversary or valentine gift. And they work equally well for giving your husband; for instance, a cigar or wine tour. We welcome clients giving tours as gifts and will send you a special gift card to present. We can't think of a nicer or more interesting gift!

    What is the Gotta Have It! Club?
It is an annual membership shopper's club that entitles you to one tour a month or twelve tours in a year, for a membership fee, plus NY state tax. Members are privy to private, specially-designed tours, promotions, giveaways and our annual Members Gala at special venues in the city.

Do we stop to eat on tour?
That depends on the tour. On food tours (Food Lovers, Jewish Food & Culture, Indian Safari, Asian Adventure, Cheese Addicts), definitely YES!! We encourage it, in fact. With one-on-one shopping tours, not really but it depends on the client. If the client is adamant that we NOT go over four hours, then time is limited and we don't want you to waste your time stopping to eat unless you, the client, insist and don't mind time being taken up that way. So come to the tour having eaten a hearty, stick-to-your-ribs breakfast and be ready to Shop! Shop! Shop! For clothes shopping, we want to cram in as many stores as possible in our allotted time. Yes, we can pause for a quick muffin and a cappuccino but we recommend eating it on the run, so to speak! For group shopping, the group dictates if we stop to eat and drink or not. We can recommend places to stop for a quick cocktail and 15 minutes for a flute of champagne while having fun with the girls never hurts.

Do Gotta Have It! clients receive any discounts?
No, we are not a discount tour shopping service. While Gotta Have It! Club members do receive promos and discounts at times, our regular clients do not.

Is Gotta Have It! responsible if I do not spend any money or I do not find what I was looking for or had in mind?
No, Gotta Have It! Tours is responsible only for bringing you on the tour of your choice. Whether you spend money or purchase anything is your business. We cannot control what people have in stores and we cannot be responsible for your spending habits. We guarantee you a tour: rain, snow or sleet.